How to register on ServiceLink

Registering for ServiceLink takes a few minutes and gives you one secure place to deal with the Lae City Authority.

Before you start

You will need:

  • A working email address you can access
  • A mobile phone number on Digicel, Vodafone, or Telikom PNG (for verification)
  • A National Identity Document (NID) or Birth Certificate (for the Identity Verification step)

Steps

  1. Visit the registration page — go to Register for LCA Online.
  2. Fill in your details — full name, email, mobile number, and a password you'll remember.
  3. Verify your email — open the link we send to your inbox.
  4. Complete your profile — once signed in, add your address and contact details so officers can reach you.
  5. Submit Identity Verification (optional but recommended) — uploading your NID lets us serve you faster on every future request. See What is Identity Verification.

What you can do once registered

  • Pay rates, fees, and fines online via Kina Bank
  • Apply for and renew Trading Licences
  • Lodge complaints, enquiries, and feedback through the Support Hub
  • Track all your interactions with the Authority in one dashboard

Need help?

Contact us at helpdesk@lca.gov.pg or call (675) 472 1200.